Shipping & Return Policy
Shipping
Please allow up to 1-2 business days for processing and handling. Shipping can take up to 14 business days.
Made to Order
Items that are handmade are made to order. Please allow up to 7 business days for creation, processing and handling. Shipping can take up to 14 business days.
Pre-Orders
Pre-order windows will be clearly communicated for each collection. The duration may vary for different releases, so please check the product details for specific timelines.
Returns
All items are final sale, no returns or exchanges. If an error is made during shipment on our end, we will fix it.
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Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Questions? Email us at info.jennyini@gmail.com.